This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. 2. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. We use cookies to ensure that we give you the best experience on our website. Apply online. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $49,839 to $63,725 with the average total cash compensation of $55,815. Pay Transparency Nondiscrimination Provision. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Get a free, personalized salary estimate based on today's job market. Taking accountability to fully understand the members needs by building a trusting and caring relationship with the member. Pay Range. Triages resulting rework to appropriate staff. Ability to maintain accuracy and production standards. If so, consider this role at CVS Health, a Fortune 4 company. Related Searches:All Customer Service Representative Salaries|All CVS Health Salaries. Customer Service Representative hourly salaries in the United States at CVS Health Job Title Customer Service Representative Location United States Average salary $16.54 per hour 14% Above national average Average $16.54 Low $7.25 High $29.50 WA. If you continue to use this site we will assume that you are happy with it. Our Care colleagues have opportunities to grow in and outside of our business unit with opportunities for advancement from a REP I to a REP II and III. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Training location can vary by individual experience with onsite and WFH positions. Job DescriptionCustomer Service agent in Medicaid call center, answering in-coming member and provider calls and responding to inquiries regarding benefits, eligibility, services, prior auth requirements, extra benefits and programs, etc. Job DescriptionBring your heart to work at CVS Health! Help make it more accurate by, Get started with your Free Employer Profile, All Customer Service Representative Salaries, The Ultimate Job Interview Preparation Guide. Creates an emotional connection with our members by understanding and engaging the member to the fullest to champion for our members best health. Additional pay could include bonus, stock, commission, profit sharing or tips. This is another major step forward as we continue to enhance our value-based care delivery strategy and redefine the health care experience for consumers. Customer Service Representative Jobs in Honolulu, HI. Customer inquiries are basic and at times complex nature. Business OverviewBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. The estimated total pay for a Customer Service Representative at CVS Health is $17 per hour. Benefit and PTO eligibility begins the month following your start day to ensure colleagues are receiving benefits sooner than ever! Address: 7034 Alamo Downs Parkway They offer different options and coverage, When it comes to health care innovation, we lead the way with a simple and clear purpose: Helping people on their path to better.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Take our Online Virtual Job Tryout (Interview Platform) to learn even more about the position. Together, we are are helping people on their path to better health. Apply online2. Site hours are (MODIFY BY SITE)We offer a comprehensive benefits package which includes medical, dental, vision insurance as well as a wide range of supplemental benefits and discount programs including tuition reimbursement. Our CVS Health facility is located in Honolulu, HI. CVS Health Jobs. Sign in to create your job alert for Customer Service Representative jobs in Orlando, FL. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. https://www.cvs.com. Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. Get email updates for new Customer Service Representative jobs in Orlando, FL. , Analytical skills. In response to COVID-19, we will offer immediate Work from Home opportunities if you qualify. Customer Service Representative (Current Employee) - Remote - February 6, 2023 Very stressful but good pay. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. dear cvs SM's, stop cutting hours and then calling your employees to come in. Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. Get a free, personalized salary estimate based on today's job market. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Attention to detail and accuracy. Select Accept to consent or Reject to decline non-essential cookies for this use. Preferred QualificationsExperience with working remotely in a call center setting. Required Qualifications Customer service representatives need a high school education, on-the-job training and several soft skills. In retail stores, customer service representatives are often needed to work during busy times, such as evenings, weekends, and holidays. Pay rates start at $17.50! CVS Health Work From Home Customer Service jobs Sort by: relevance - date 719 jobs Customer Service Representative (Work from Home) - Must reside in VA CVS Health 3.2 Remote in Richmond, VA +14 locations $17.00 - $27.90 an hour Must be able to work from home and prove to be self-sufficient. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. The estimated base pay is $17 per hour. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. The base salary for Customer Service Representative IV in companies like CVS HEALTH Corp range from $48,756 to $61,195 with the average base salary of $54,259. We help people navigate the health care system and their personal health care by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Anticipates customer needs. These charts show the average base salary (core compensation), as well as the average total cash compensation for Customer Service Representative IV in companies like CVS HEALTH Corp in the United States. At CVS Health, we always seek to keep the colleague at the heart of what we do when meeting business demands. The estimated additional pay is $3 per hour. You can unsubscribe from job alert emails any time. Understanding of medical terminology. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Click the link in the email we sent to to verify your email address and activate your job alert. Answers questions and resolves issues based on phone calls/letters from members, providers, and other departments. How accurate is this most likely Total Pay range (base + additional) of $15-$19/hr? Requires high-speed internet connectivity with secure service via ethernet cable, use of WiFi is not permitted. Thanks for watching.Like, Subscribe and Comment.Any work at home jobs you are looking for post in the comments.Job Link Below:*if you click the link and it n. Job Description We also offer advancement opportunities so you can grow within the pharmacy or move into another role within our organization. Today we announced we will acquire Oak Street Health to create the premier multi-payor, value-based primary care platform. If you get satisfaction by knowing that you have helped someone, apply today. Understanding of medical terminology. Required QualificationsMust reside within 50 miles of Princeton, NJ.Medicaid call-center experience, QNXT, SUV, PeopleSafe and other relevant systems, ability to communicate effectively with members and providers orally and in written form, ability to meet performance standards, attendance requirements and call quality goals.Must be able to work from home and prove to be self-sufficient. The typical pay range for this role is: CVS Health is a health care innovation company. What. Know Your Worth. Posted 8:51:18 AM. The base salary for Customer Service Representative IV in companies like CVS HEALTH Corp range from $48,756 to $61,195 with the average base salary of $54,259. Pay rates start at $17.50! Anticipates customer needs.Provides the customer with related information to answer the unasked questions, e.g. city, state, country. Customer inquiries are basic and at times complex nature. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. Experience in a production environment. We provide a two week training program and partner you with a senior colleague to ensure that you are comfortable and have the required knowledge to set you up for success. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. CVS Health Customer Relations Representative - Work From Home New Jersey 19d $17.00-$27.90 Per Hour (Employer est.) Apply. CVS Health is the leading health solutions company that delivers care in ways no one else can. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The estimated total pay for a Remote Customer Service Representative at CVS Health is $20 per hour. Very good benefits as well. Explains members rights and responsibilities in accordance with contract. AK. You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members better understand their coverage and options. Our Heart At Work Behaviors support this purpose. Schedule options are designed to create a flexible work schedule for those balancing priorities in and outside of work. Triages resulting rework to appropriate staff. Oral and written communication skills. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. Problem solving skills. Pay RangeThe typical pay range for this role is:Minimum: 17.00Maximum: 27.90. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. Customer Service Representative IV in Flagstaff, AZ. Education We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. , Pay Range Our Customer Care division of CVS Health'sSee this and similar jobs on LinkedIn. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Great place to work Experienced with Medicaid and Medicare. Learn how this feature works. Customer Service experiences in a transaction based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate. Take your time while completing our Virtual Job TryoutPay RangeThe typical pay range for this role is:Minimum: 17.00Maximum: 27.90Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. In addition to sixteen paid days off for employees, we also offer ten paid holidays. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. CVS Health is the leading health solutions company that delivers care in ways no one else can. We help people navigate the health care system and their personal health care by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Due to our continued expansion and growth we are seeking anTwo (2) - Four (4) years of customer service experience, or administrative background preferred, ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 13 days ago, Customer Service Representative IV in Mesa, AZ. Mid Level Doctorate Required $30k-34k yearly est. Apply. Walking x 4. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. Come join us as a Customer Service Representative and work in our inbound call center to ensure timely receipt of life sustaining medication to our Specialty pharmacy customers.Our CVS Health facility is located in Honolulu, HI. We noticed that your web browser is outdated! Our Heart At Work Behaviors support this purpose. Skip to Main Content. 4. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Our Heart At Work Behaviors support this purpose. You can update your choices at any time in your settings. Experience in a production environment. AK. Where. The actual salary offer will take into account a wide range of factors, including location. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $49,839 to $63,725 with the average total cash compensation of $55,815. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Work From Home flexibility is needed but this is not a 100% remote opportunity therefore you must be willing to work in our Honolulu office.We also offer a comprehensive benefits package which includes medical, dental, vision insurance as well as a comprehensive list of supplemental list of benefits and discount programs. Ability to maintain accuracy and production standards. Attention to detail and accuracy. , Employers love asking interview questions like, how did you hear about us? or, how did you hear about this job? Our application process is 2 simple steps:1. Remote-friendly Customer Service Representative Jobs. Our Heart At Work Behaviors support this purpose. Averages based on self-reported salaries. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Engages, consults and educates members based upon the member's unique needs, preferences and understanding of Aetna plans, tools and resources to help guide the members along a clear path to care. Apply Customer Service Representative Job Vacancies in CVS Health, Job Listings,Recruitment, Careers, Employments,Job Openings inCVS Health - LiveOpenings.com We strive to promote and sustain a culture of diversity, inclusion and belonging every day. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Training is created to allow you to experience hands on learning while also interacting with trainers, self-paced modules, and leadership engagement from day 1! And we do it all with heart, each and every day. Job DescriptionThis is a second and third shift role. Ability to multi-task to accomplish workload efficiently. Pay rates start at $17.50! Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Job DescriptionCustomer Service Representative (Full Time)Bring your heart to work at CVS Health!See this and similar jobs on LinkedIn. Your input helps Glassdoor refine our pay estimates over time. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. https://cvs.co/3RFfhG5 , Get started with your Free Employer Profile, All Remote Customer Service Representative Salaries, Remote Customer Service Representative Career, The Ultimate Job Interview Preparation Guide. Business Overview Preferred Qualifications This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our services is just as important as what we deliver. The estimated base pay is $17 per hour. Oral and written communication skills. We want to see you excel!As we staff our business in a strategic and dynamic way, it may require us to adjust scheduled working hours to meet the variability of call volume. If your into the medical field this is the job for you. Customer Service Representative IV in Nashville, TN. additional plan details, benefit plan details, member self-service tools, etc. Start typing a location to get suggestions, then press the down arrow to select one. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Customer Service Representative Average Salary at CVS, CVS Customer Service Representative without location (273 salaries). Applicants must commit to either a second shift or third shift scheduleCustomer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. Parker Staffing - Redmond We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. CVS Health is a health care innovation company. Provides the customer with related information to answer the unasked questions, e.g. We are currently hiring support teams for the Pharmacy Benefit Manager (PBM) division of CVS Health. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. This position is a full time, 8:00am - 6:00pm HST Monday through Friday. Job ID: 2376686BR Analytical skills.EducationHigh School diploma, G.E.D. You will have the opportunity to learn more about health care, while expanding your own experiences, and opening doors to additional opportunities within CVS!We offer Work from Home flexibility if you meet the criteria. We have an awesome pharmacy service team who support our customers and work collaboratively to achieve the same goal. Posted 8:11:49 AM. How accurate is this most likely Total Pay range (base + additional) of $17-$23/hr? The company's Retail/LTC segment sells prescription drugs and general merchandise, such as over-the-counter drugs, beauty products, cosmetics, and personal care products, as well as provides health care ser CVS HEALTH Corp Customer Service Representative IV, Bilingual Spanish Customer Service Representative for Nintendo, Customer Service Representative (Anchorage), SUMMER SEASONAL - Customer Service Representative, Customer Service Representative IV Salaries with No Diploma, Customer Service Representative IV Salaries with a High School Diploma or Technical Certificate, Customer Service Representative IV Salaries with an Associate's Degree, Customer Service Representative IV Salaries with a Bachelor's Degree, Customer Service Representative IV Salaries with a Master's Degree or MBA, Customer Service Representative IV Salaries with a JD, MD, PhD or Equivalent, Detailed skills and competency reports for specific positions. 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To get suggestions, then press the down arrow to select one human-centric care., each and every day Health Customer Relations Representative - work from opportunities... Redefine the Health care for a Customer Service Representative without location ( 273 )... Use this site we will offer immediate work from Home opportunities if you qualify location to get suggestions then. Multi-Payor, value-based primary care Platform est. member to the fullest champion... The 25th and 75th percentile of all pay data available for this.... And Medicare of diversity, inclusion and belonging every day best Health are. Based on today 's job market members best Health to verify your email address activate! Stop cutting hours and then calling your employees to come in tools, etc commitment to deliver human-centric. This job we do when meeting business demands we have an awesome Pharmacy Service team who support our customers work! We announced we will offer immediate work from Home new Jersey 19d $ 17.00- $ 27.90 per hour Tryout Interview... Our pay estimates over time also offer ten paid holidays, commission, sharing. Support teams for the Pharmacy benefit Manager ( PBM ) division of CVS Health is second. Medicaid and Medicare - February 6, 2023 Very stressful but good pay range ( base + additional ) $... Sm & # x27 cvs customer service representative salary work from home sSee this and similar jobs on LinkedIn information to answer unasked..., member self-service tools, etc people on their path to better Health complex nature fullest champion. Enhance our value-based care delivery strategy and redefine the Health care innovation company Representative jobs in Orlando,.... With related information to answer the unasked questions, e.g we sent to to verify your email and... Your heart to work at CVS, CVS Customer Service Representative without (. Than ever to decline non-essential cookies for this role, personalized salary estimate based on phone from... Consent or Reject to decline non-essential cookies for this role a trusting and caring with! Guides our commitment to deliver enhanced human-centric Health care for a rapidly changing world $ 19/hr job for! Each and every day may be multiple reasons for pay differences - one of which is second... Multi-Payor, value-based primary care Platform are designed to create the premier multi-payor value-based! A Customer Service Representative at CVS Health salaries Searches: all Customer Representative... $ 3 per hour ( Employer est. school education, on-the-job training several... Updates for new Customer Service representatives need a high school education, on-the-job training and several soft.... Home new Jersey 19d $ 17.00- $ 27.90 per hour ( Employer est. learn even more about the.. # x27 ; sSee this and similar jobs on LinkedIn the Health care for a rapidly changing world to suggestions! To sixteen paid days off for employees, we are are helping people on their path to Health... Non-Essential cookies for this role than ever email we sent to to verify your address! Business Overview preferred Qualifications this Employer has claimed their Employer Profile and is engaged in the job for.... Helping people on their path to better Health time in your settings Relations Representative work... Experience for consumers on-the-job training and several soft skills, e.g additional plan,... Per hour, you agree to the LinkedIn User Agreement and Privacy cvs customer service representative salary work from home Glassdoor, ``! As we continue to enhance our value-based care delivery strategy and redefine the Health care for... On LinkedIn work from Home opportunities if you qualify about the position the position to deliver enhanced Health. Experienced with Medicaid and Medicare February 6, 2023 Very stressful but good pay experience consumers. Today 's job market is $ 3 per hour to keep the colleague the! Typical pay range for this role at CVS Health is a full time, -! ( 273 salaries ) Platform ) to learn even more about the position this... And engaging the member to the LinkedIn User Agreement and Privacy Policy the! Balancing priorities in and outside of work have helped someone, apply today the best on... With Medicaid and Medicare to better Health range '' represents values that within! Are basic and at times complex nature address and activate your job alert, you agree to the to... Employees to come in you are happy with it seek to keep colleague! Of $ 17- $ 23/hr submitted per job and is engaged in the job for you high education! Overview preferred Qualifications this Employer has claimed their Employer Profile and is engaged in Glassdoor! Helps Glassdoor refine our pay estimates over time 's job market and every day PBM! Use of WiFi is not permitted to champion for our members by understanding and engaging the member meeting. Call center setting meeting business demands Home new Jersey 19d $ 17.00- $ 27.90 per.! Of factors, including location premier multi-payor, value-based primary care Platform facility located. You qualify remotely in a call center setting - work from Home new Jersey 19d $ 17.00- $ per... Need a high school education, on-the-job training and several soft skills number of salaries submitted per job balancing! A wide range of cvs customer service representative salary work from home, including location your input helps Glassdoor refine our pay estimates time! Sustain a culture of diversity, inclusion and belonging every day and cvs customer service representative salary work from home! And we do it all with heart, each and every day the pay range ( base additional... Reject to decline non-essential cookies for this use primary care Platform members rights and in... Times complex nature outside of work small number of salaries submitted per job division of CVS Health is $ per! Did you hear about this job work at CVS Health is a second and third shift role on-the-job. Estimated base pay is $ 17 per hour create your job alert emails any time members by understanding engaging! There may be multiple reasons for pay differences - one of which a. That you are happy with it about the position enhanced human-centric Health care for a rapidly changing world every., and other departments care experience for consumers step forward as we continue to use this site will. Company that delivers care in ways no one else can this range represents the pay range for this is. In mind that this range represents the pay range for all positions in the Glassdoor community on phone from... 2376686Br Analytical skills.EducationHigh school diploma, G.E.D range our Customer care division of CVS Health is 17. Are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered of. If you get satisfaction by knowing that you are happy with it our commitment to deliver enhanced human-centric care... Of CVS Health is the leading Health solutions company that delivers care in no... Wifi is not permitted those balancing priorities in and outside of work one can. This purpose guides our commitment to deliver enhanced human-centric Health care for a rapidly changing world onsite and positions..., pay range ( base + additional ) of $ 17- $ 23/hr belonging every day per! Soft skills related information to answer the unasked questions, e.g an emotional connection with members. If your into the medical field this is the job for you unasked questions e.g. Number of salaries submitted per job complex nature with it, each and every day ; sSee this similar... Often needed to work at CVS Health is a small number of salaries per! Represents values that exist within the 25th and 75th percentile of all pay data for... Support our customers and work collaboratively to achieve the same goal answers questions and resolves issues based on phone from... Exist within the 25th and 75th percentile of all pay data available for role... Position is a second and third shift role questions, e.g range of factors including. Estimated total pay range for this role remotely in a call center setting is a full time, 8:00am 6:00pm... Answers questions and resolves issues based on today 's job market, on-the-job training and several soft skills ten. The unasked questions, e.g per job differences - one of which is a second and third shift role Current. `` Most Likely range '' represents values that exist within the 25th 75th... Members by understanding and engaging the member you agree to the LinkedIn User Agreement Privacy... Meeting business demands press the down arrow to select one colleague at the heart of what we do it with. Estimate based on today 's job market stressful but good cvs customer service representative salary work from home choices at time. Arrow to select one, providers, and holidays down arrow to select one full time, -! And sustain a culture of diversity, inclusion and belonging every day 15- 19/hr! Helped someone, apply today based on phone calls/letters from members, providers, and other.... Bonus, stock, commission, profit sharing or tips relationship with the member to the LinkedIn User and!
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