Where do you want us to send this sample? Multitasking Drivers. Amazon became the largest online retailer on the planet by burning through huge sums of investment on the way to becoming dominant in an ever-increasing number of sectors, and a de facto monopoly in some such as books. Susan Fowler claims that on her first day at Uber she was contacted by her supervisor openly looking for a sexual relationship with her and other women. It is not that Uber is incapable of such ethical measures. Wallsten, S. (2015). Another ride sharing company, Lyft, got the brunt of Ubers sabotaging techniques. Uber, unfortunately, is also guilty of breaching a contract. In a material breach, one of the parties receives something completely different from what was agreed on the contract. For many, Uber is a sure thing. Drivers SecurityThe cases of assault on drivers have also been reported frequently like the cases of assault on passengers. The footage of this video also went viral, and the person had to lose his job from the designation of corporate manager in Taco Bell company (Glss, 2016). Wyman, K. M. (2017). Business; Operations Management; Operations Management questions and answers; CASE 1 Uber Faces Ethical and Regulatory Challenges" ways when sand omy? There are always problems wherever people are involved. Until the company straightens up and drives right, I'll find other ways of getting from A to B. Through all the legal and ethical issues Uber has had, it is still a tremendous success. Get your custom essay from professional writers. In August 2014, The Verge alleged that Uber had recruited a team of independent contractors referred to as 'brand ambassadors'. Ubers fundamental problem is that it does not have this advantage. Uber has been accused of potentially violating the Foreign Corrupt Practices Act and is undergoing investigation. Chicago Tribune Retrieved from https://search-proquest-com.ezproxy2.apus.edu/docview/1970209904?accountid=8289, MacMillan, D., & Viswanatha, A. His perspective was that a corporate executive is an employee of the shareholders, or owners of the business, and has a responsibility to its shareholders to conduct business in accordance with their desires. Every place I worked at had a range of different people and it was very nice to meet and work together with people of different cultures, and I think me being from a different country added to that experience as well. There have been instances that the cabs were being damaged by the customers, but there has been no significant support given by the company to the Uber drivers. As a result of over three years of ongoing research and analysis, this paper is a comprehensive assessment of a number of social issues facing the integration of practices both signified and enacted in an economy driven by apps such as Uber. There should be some security features introduced for the safety of the drivers. UBER ethical Issues Driver's Security The issues regarding the security of drivers have been prominently raised among the Uber's drivers community. Ensuring HR has a significant seat at the table. The fact that people are engaged poses the most significant issue. The aspect of ethical responsibility and appropriate code of conduct was being neglected by the managing division of UBER, which later backfired at various local markets. Uber Is In Dire Need of Ethical Leadership. It would ensure higher customer satisfaction, and eventually, reduce the assault on the passengers. Herein lies the problem. The safe ride fee is something Uber implemented in 2014 to finance their safety program. Uber (and Lyft, another ride-share app . Some, perhaps many, people seeking a ride wouldn't be bothered by being tracked. NYUJ Legis. There have been no specific parameters or guidelines mentioned by the company to become an Uber driver. Castigation without consequences is meaningless. But you can one from professional essay writers. Uber has had numerous examples of a culture guilty of misleading others. That's almost as lame as "mistakes were made," the non-apology apology by President Richard Nixon's spokesperson Ron Ziegler about Watergate. Most stock quote data provided by BATS. Home Essay Samples Business Uber The Ethical Issues Surrounding the Uber Company. Operating in 58 countries, it is valued over 60 billion dollars. As per the news report from London, an Uber driver was arrested on the charges of sexual assault since he asked the customer to perform oral sex. It is better to have people from different backgrounds look at the problem and come up with different solutions because of their different thinking. Why would a multi-billion dollar company who can afford a standard background check on their employees, allow these dangerous people to drive innocent customer? Inconsiderate recruitment and Unethical behaviour of employeesThe management of Uber Company is well notorious for its inconsiderate style of recruiting the employees and the consequential unethical behaviour from them. The travel information and the payment information should be treated as classified data by the company officials, and there should be heavy penalties in case there happen evident security breaches. Importance of the Case Current report will assist in analysing the key factors that are associated with corporate governance, risk and ethics. Equal Employment Opportunity Commission defines the Equal Pay Act as a requirement that men and women in the same workplace be paid the equivalent pay if the work is equal. These have led to the company designing proper . The company has never made a profit, and in 2016 alone lost nearly US$3 billion. Retrieved from CBS News: https://www.cbsnews.com/news/uber-agrees-to-pay-10-million-to-settle-discrimination-suit/, (2018, March 03). Disclaimer. Sexual harassment became a part of things that violate the CRA being a discrimination based on sex (Lussier, Hendon 2019). As per a report from Miami on first January 2016, the customer (a doctor from Florida), assaulted the Uber driver. First, most of us recognize that the police force's policy is an attempt to protect the public from harm. Write an article and join a growing community of more than 160,300 academics and researchers from 4,571 institutions. But such convenience isn't enough to negate the above concerns. If you are such a student, you can use World news: Uber faces probe under U.S. bribery law justice looks at whether managers breached foreign corrupt practices act. The scenario has changed, the attitude hasn't. Uber continues to try and claw its way up the ladder at the cost of bad reputation and a poor public image, and the recent upsurge about the . Gradesfixer , The Ethical Issues Surrounding the Uber Company., The Ethical Issues Surrounding the Uber Company [Internet]. Provide a detailed report on the ethical issues faced by the Uber Company while conducting its business processes and recommend effective ways to tackle them. The most concrete and effective thing Uber can do is face this problem like it's faced every other scaling obstacle. If you fit this description, you can use our free essay samples to generate ideas, get inspired and figure out a title or outline for your paper. This technique of Greyball could be considered a violation of intentional obstruction of justice or violation of the federal Computer Fraud and Abuse Act (In, 2017). Let's start by finding a writer. We found that Uber drivers have three areas of consistent complaints about working "for" algorithms, concerns that we've also seen in other companies using algorithmic management: Constant. Uber was founded in San Francisco in 2009 and has since expanded their . Valued at $70bn (54bn), it has millions of customers and thousands of drivers around the world. In Proceedings of the 2017 CHI conference on human factors in computing systems (pp. Hask-Kelchner, H. (2006). One way they can possibly obtain their credibility back would be to simply stop trying to ruin and steal another companies business. It was majorly done by providing the drivers with separate credit cards so that a duplicate account counter to its competitor could be opened. Since the ethical issues of autonomous vehicles involve life and death decisions, they are understandably complex and controversial, and opinions are heavily influenced by individuals' personal moral codes. It has also courted controversy in most. reserved. Uber's main selling point -- that nearby drivers are. Standard & Poor's and S&P are registered trademarks of Standard & Poor's Financial Services LLC and Dow Jones is a registered trademark of Dow Jones Trademark Holdings LLC. Accusations of sexual assaults by Uber drivers have been circling the news for some time now. She started working at the company in 2014 and left the company in 2017. Ubers tool of deception; grey ball system allows drivers to identify and evade enforcement officials. This is a case study review about Uber - a global, app based Taxi Company. Uber is misogynistic, says targeted journalist, First published November 21, 2014: 10:19 AM ET, report by Farhad Manjoo in The New York Times, These are your 3 financial advisors near you, This site finds and compares 3 financial advisors in your area, Check this off your list before retirement: talk to an advisor, Answer these questions to find the right financial advisor for you, An Insane Card Offering 0% Interest Until Nearly 2020, Transferring Your Balance to a 14-Month 0% APR is Ingenious, The Top 7 Balance Transfer Credit Cards On The Market Today, Get $300 Back With This Outrageous New Credit Card. Stop wasting your time searching for samples! Many of her complaints went ignored, according to Ms. Avendano a coworker was making rumors about her saying that the only reason she acquired the job was because she had slept with someone. And nobody gets away with just an apology. Uber has made numerous bogus statements since this information was leaked by one of their own customer service representatives. Copyright 20102023, The Conversation US, Inc. Amazon beats the competition by limiting its overheads. The company has been faced with ethical issues, especially those linked to sexual harassment and sabotage. You can find Ubers ethical position on its . Uber Collides with Controversy INTRODUCTION Uber Technologies Inc. is a multinational transportation company that provides ride-sharing services, food delivery, and more. The following are few of the ethical issues which are highlighted: Ethical issues Passenger Safety: According to New York Times, many UBER drivers have been convicted with sexual harassment and sexually assaulting of the passengers. Advertising We'll write a high-quality original custom paper on Ethical issues facing uber just for you with a 15% discount for the 1st order Use a Discount Use a Discount. Hence the company management requires having a look at the companys business processes from all aspects to counter the emerging Uber Ethical Issues. Uber Ethical Trust Issues Analysis - Report Added on - 2022-04-18 Back in 2016, some intruders hacked the data of third parties who were monitoring and handling the data of Uber drivers. These hackers found the critical data of Uber on Amazon Web Services AWS where the company stored and stole that data. Related: Peter Thiel says Uber is 'most ethically challenged company in Silicon Valley'. Ethical Issues at Uber . Although eventually fired the coworker had previously harassed her and dealt with no consequences. Uber in the United States has been accused with not adhering to anti-discrimination laws, having predominantly white male employees and a company culture of pushing (too) hard for good performance. To repeat the basic point of my original piece, there are legitimate regulatory issues created by Uber. This Act makes it a criminal offense for any U.S. business to conduct bribery to foreign officials to get an advantage when bidding on government contracts. The company should have no right to retain the personal data of the passengers. The acts and attitude of Travis Kalanick were absolutely against the traits of an ethical leader. Total Assignment help is an online assignment help service available in 9 countries. Similarly, another passenger accused an Uber driver of sexual charges in Chicago. Basically they claim that the data is misleading and how the system can count it as a sexual assault complaint if some ones says Uber raped my wallet. A woman was raped by her Uber driver in India and the CEO Travis Kalanick doesnt do much about it and explains how its just a growing pain (Linshi). The country's Land Transportation Franchising and Regulatory Board (LTFRB). With an evaluation of Uber work governance the factors can be explored effectively because company has previously involved in issues that are linked with corporate governance, risk and ethics. It is looking as though, in many territories such as London, Ubers survival will rely on concrete measures to better care for both its drivers and customers. The major security threats were violent attacks from other local drivers, assault, and misbehaviour on behalf of customers, robbery, etc. for. These acts have led to 200,000 users deleting the app during a protest that occurred in February of 2017 (Bershidsky, 2017). Not a whole lot. Here's a look back at the scandals the came before Uber went public at an initial market. 2. It could be inferred from this decision that to address the existing Uber ethical issue, the management and leadership needs to change its tone and approach primarily. Privacy IssuesThe activities of the company should be limited by the appropriate Information and Technology laws so that the personal information of the passengers could not be mishandled or shared with the other irresponsible units. Chicago Mercantile Association: Certain market data is the property of Chicago Mercantile Exchange Inc. and its licensors. The rising report all over the countries also reveals that most of the employees in Uber are practising unethical behaviour. ReferencesAngrist, J. D., Caldwell, S., & Hall, J. V. (2017). Drivers SecurityThe issues regarding the security of drivers have been prominently raised among the Ubers drivers community. It all comes down to the economic model on which Uber is built. These contractors used burner phones and credit cards to create accounts with Uber's competitors' services, mainly those of its major . National Bureau of Economic Research. Too many horrible accusations have been made about Uber drivers and numerous lawsuits have been filed. The report is used to ensure proper diversity and equal opportunity throughout our workforceessentially a road map of Uber's US workforce at a . (2016). Furthermore, Uber selling point consists of Uber drivers being informed promptly of an individual desire . The reason for this, argued Horan, is that the economies of scale are not there for the taking in this market. A professional writer will make a clear, mistake-free paper for you! By using it, they order new rides from their major competitors (For instance, Lyft). Retrieved from Employment Law Daily: http://www.employmentlawdaily.com/index.php/news/ubers-safe-rides-fee-deduction-breached-driver-agreement-court-certifies-damages-class/, Wakabayashi, D. (2018, May 21). . In this paper, we frame Uber through the lens of Stakeholder Theory to highlight drivers' position in the workplace, which helps inform the design of a more ethical and effective platform. Factset: FactSet Research Systems Inc.2019. Get your custom essay on, https://studydriver.com/ubers-ethical-and-legal-issues/, Legal and Ethical Issues in Online Counseling, An Examination of Legal, Ethical and Social Issues on Information Systems, (n.d.). Lussier, R. N., & Hendon, J. R. (2019). Not only does Uber not avoid these costs, its model actually introduces new ones. Retrieved from https://www.businessinsider.com/ubers-history. Leighton, P. (2016). Retrieved March 1, 2023 , from https://studydriver.com/ubers-ethical-and-legal-issues/, Get in touch with our top writers for a non-plagiarized essays written to satisfy your needs. Following TfLs decision to withdraw Ubers license to operate in London, there has been a widespread picking over of the ride-hailing apps recent history and speculation about its future. HR should be there to help, to train, and to take aggressive action and have zero tolerance. Task: Interactive: Human Resource Management Interactive eBook 3rd edition: 9781544320618, 9781544320601. https://www.vitalsource.com/products/interactive-human-resource-management-interactive-robert-n-lussier-v9781544320601. In Proceedings of the 2018 World Wide Web Conference (pp. She adds that the department of human resources failed to take any measures regarding her complaints. As mentioned in the earlier section of this report on UBER ethical issues, the company had to witness many lawsuits from different counties. Utilitarianism was introduced in the 18th century. Uber's Ethical Decisions 4 behave in a manner that they cannot be questionable in relation to their conduct. A fairly common conclusion is that Uber needs to become more ethical if it is to survive. UBER has been subjected to many law suits and ethical issues. Users can read menus, reviews and ratings, order, and pay for food from participating restaurants using an application on the iOS or Android platforms, or through a web browser ()Key features: Orders: By clicking Continue, you agree to our terms of service and privacy policy. First, we live in a very diverse country and why not include everyone in the work environment? Related: Uber sorry for 'hot chick' 20-minute ride promo. UBER has been subjected to many law suits and ethical issues. Although Uber settled with Waymo, this was an example of unethical behavior to try to have the founder status of self-driving cars (Harvard JLOT, 2018). The brunt of Ubers sabotaging techniques 2017 CHI conference on human factors in computing (. To send this sample the Case Current report will assist in analysing the key factors that are with! 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