59 jobs at American Credit Acceptance. Phone Number: 1-866-544-3430. Corporate Street Address. Salary information comes from 334 data points . Answers to commonly asked questions ; Make a Payment. American Credit Acceptance is looking for candidates with experience in the credit industry. For some positions, you may also be required to take a numerical reasoning assessment or other aptitude test. 229 reviews. As a manager, I would want my employees to feel comfortable coming to me with any questions or concerns they have about work. The estimated base pay is $17 per hour. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Founded. You can contact them directly by phone at 866-544-3430. padding: 0 0 15px 0; Customer Service: (866) 202-6916. Once I was aware that vehicle was a total loss I contacted American acceptance to let them know about the accident and what the insurance company told me. The estimated total pay for a Customer Service at American Credit Acceptance is $18 per hour. My mechanical skills also make me an excellent communicator with customers who need help understanding their cars issues.. When answering this question, try to describe a time when you gave a presentation or speech. Sales Support Specialist. BBB Business Profiles may not be reproduced for sales or promotional purposes. Reviews from American Credit Acceptance employees about working as a Customer Service Representative at American Credit Acceptance. .blue-bg .journal-content-article { American Credit Acceptance is a major financial institution that specialises in sub-prime lending, and offers a number and range of programs to both customers and auto dealerships. This does allow them to offer a full range of different financial products and services, which could well be of benefit to a consumer. This is a predatory loan company. Headquarters. Were dedicated to empowering the emerging credit consumer to purchase reliable and affordable. Any requests received outside of these hours will receive a response the next business day. Prepare for the types of questions you are likely to be asked when interviewing for a position at American Credit Acceptance. If you have a complaint or credit dispute, CLICK HERE. Any online reviews of any company normally tend to fall into one of two categories, that of being overly praiseworthy the company, or incredibly pissed off with it, and most of the reviews that seem to be around American Credit Acceptance tend to fall into the second category. Example: I worked at a small startup in college where we were constantly hiring new employees as our business grew. Phone Number: 1-866-544-3430. Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. 1972. The maximum loan amount that will be considered through the dealership is US dollars 20,000, with a maximum term for the loan of 72 months. American Credit Acceptance has a number of ways of accepting payment, online, through normal banking roots and via direct mail. Whether you're still considering enrolling with us or you're a current customer or dealer, we'd love to hear from you! BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I am caught up until next month but now because the payment was taken too soon Im behind on my rent . I was not 90 days behind on my payments the website states I was only 60 days . Example: I would say my biggest weakness is being overly organized. This question allows you to highlight your relevant skills and knowledge of the field. I set a payment arrangement for next week on the 12th and it was taken out on the 30 instead the day after I Made it . Be prepared to answer questions about your ability to work with people from all walks of life, as American Credit Acceptance is committed to providing financial solutions to everyone. How can I contact American Credit Acceptance about my bill? Please download one of these up-to-date, free and excellent browsers: American Credit Acceptance is a sub-prime auto finance company providing financial solutions from coast-to-coast. The nature of sub-prime lending means that the customer base is likely to be considered a more risky underwriting target, but with the attraction of higher profitability. Hence I should owe nothing to them. Transformed the credit department as the first-ever Credit Manager for CBS Radio. Car isn't worth what I'm paying. Mission Lane Credit Card Customer Service, Call Opensky Credit Card Customer Service, Walmart Credit Card Phone Number Capital One. Box 551888, Detroit, MI 48255-1888. It is likely that the majority of jobs will be around three main areas, that of sales, that of chasing a bad payment non-payment and repossessions, and various types of financial modelling and statistics. Example: I think the automotive market is currently undergoing a lot of change due to new technologies like self-driving cars and ride-sharing services. American Credit Acceptance Employee Reviews for Customer Reviews from American Credit Acceptance employees about working as a Customer Service Representative at American Credit Acceptance in Spartanburg, SC. I would first try to reach out to them by phone or email to see if there was any way I could help them get back on track. Finance & Accounting. Skip to Content . Well guide you through the process. There are a number of reputable review sites such as Credit Karma, Better Business Bureau, indeed.com etc where the majority of reviews either relate to specific instances of poor customer service, or gripes about interest rates and repossessions etc. Welcome to American Credit Acceptance. American Credit Acceptance is a major financial institution that specialises in sub-prime lending, and offers a number and range of programs to both customers and auto dealerships. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Auto Credit Car Loans How To Get Best Deals. Website: https://www.americancreditacceptance.com. Spartanburg, SC 29302, 866-544-3430 american credit acceptance. Loan is too high, interest rate is awful.. Monday Friday 8 AM 10 PM EST After a week, she returned to work and contributed to the next meeting by sharing her ideas for new client outreach.. What salary does a Customer Services. Furthermore, I had ***insurance to cover the difference once the insurance company sent the check, I did submit all the necessary documentation to the ***insurance and they sent an email to the American acceptance total loss department requesting another document which American acceptance had but never did send it to the *** insurance or responded to the email. We had weekly meetings to discuss our progress and any challenges we were facing. ACA has successful relationships with the largest new and used . The interviewer will want to know how you would handle different situations that may come up during the course of a loan. Urgently hiring. (866) 544-3430. Automobile Acceptance Corporation P.O. Mike Stopin. Weekdays . position: absolute; When answering, consider what qualities you have that make you a good underwriter. } Underwriters need to be able to thoroughly review each application and ensure theyre making accurate decisions. You'd be lucky to get any correspondence from them until it's too late. NOTICE TO BORROWERS: This is an expensive form of borrowing and should be used in the event of emergencies such as car repairs, or medical coverage for you or your family. I set the payment on the 12th so I made sure I could pay my rent on the first . It took us years to pay off all of our debt, but it taught me how important it is to be financially responsible., Common American Credit Acceptance Interview Questions. Privacy Notice | Terms of Service | Licensing & Consumer Information. Do you have any experience working in the automotive industry? Kimberly. I also dont like that they charge an additional 6 something to pay online. This has given me valuable experience interacting with people and providing them with solutions to their problems. Buy and Finance Used Cars Online Avoid Dealerships | Carvana, Premier Auto Credit How To Get Best Car Loans, Getting credit from a Ford dealership will depend very simply on the creditworthiness of the individual, and whether or not afford credit determines that they will then the individual money and if so on what [], When someone is looking to buy a new or used Ford car, there is often an assumption that it is easier to arrange the finance with Ford at the same time through the credit division, [], People sometimes worry about a minimum credit score when leasing a car when in fact they would be much better off looking at their credit application in a slightly broader context. To visit the secure customer portal, you must leave the public American Credit Acceptance website. Loan is too high, interest rate is awful.. This question allows the interviewer to assess your ability to work with customers who are struggling to make their payments and how you would approach this situation. What led you to apply for this position at American Credit Acceptance? Hours: Mon-Fri 7am-7pm CST, Sat 7am-5pm CST. 22 salaries. I also work closely with underwriters to ensure that all necessary documentation is submitted before processing loans.. As a matter of policy, BBB does not endorse any product, service or business. Now I have late fees for my rent and cant even pay the rent until the 12 th . I had to be the one to get the document and send it. There is also a note minimum response time required at applicants home place of dwelling. Bill pay this can be arranged through my standard finance organisations. Founded in 2007, American Credit Acceptance is an emerging credit consumer auto finance company providing financial solutions from coast-to-coast. Check with an agent if late fees are payable, and if there is any grace period that may apply. Argentina. 2016 - Service Specialist . on Is There a Minimum Credit Score for a Car Lease? How BBB Processes Complaints and Reviews. I wish my interest was a little lower, however, I'll refinance once I build up my credit score, however long that takes. The Customer Advocate, Account Operations I is responsible for updating and validating customer account operations in their specific areas of expertise. After analyzing our current processes, I realized we were missing out on many leads because they werent being followed up on quickly enough. Product: American Credit Acceptance Car Loans. .blue-bg .journal-content-article { This should always be confirmed for any firm notice to pay off the loan or transfer to another lender is agreed. We require contact information to ensure our reviewers are real. How do you stay up-to-date with new developments in technology? There are differences, and potentially a number of different areas of, on 5 Ways To Get Best Loan Deals With American Credit Acceptance. Do Not Sell or Share My Personal Information. I would like the company to follow through with their promise and waive the $200 worth of fees on my account so that I am able to bring my account current. I called in and was told Id be issued a refund within 12 hrs and theyd set up a new payment for the 12th .. here we are 4 days later and no money has been put back into my account . Standard third-party payments through CheckFreePay, available at most Walmart locations, through Moneygram and Western Union. Learn about American Credit Acceptance culture, salaries, benefits, work-life balance, management, job security, and more. From 2013 to 2019, the average Credit Acceptance customer in the state wound up paying about $20,000 for a used car, more than 2 times the vehicle's cost to the dealer of about $7,800. Who are North American Credit Services 's competitors? in Motorcycle Repair, Outdoor Power . american credit acceptance corp. american credit acceptance llc. 875 Employees . Our solutions include: You have got to be crazy if you ever ever deal with this company. Sep 15, 2022 19 Customer Services & Support Salaries provided anonymously by American Credit Acceptance employees. All Rights Reserved. This is the American Credit Acceptance company profile. You can contact them directly by phone at 866-544-3430. Car isn't worth what I'm paying. During this time American acceptance was still adding interest to my loan which could have been paid in full if the document requested was sent in a timely manner. Contact Information. Box 3807 Coppell, TX 75019. Have you ever worked with a company that was experiencing growth like we are at American Credit Acceptance? They are a great place to get approved. Currently, the company carries a Zacks Rank #2 (Buy). Box 965 Chadds Ford, PA 19317. padding: 0 0 15px 0; background-color: #041e42; I was just on chat with one of your representatives, who was extremely impatient, and was not able to help me in anyway. I volunteered to reach out to the companys marketing director to request additional support.. i didnt know this when i got the loan. Southfield, MI. We start with a common sense lending approach for our dealer partners and end with an affordable payment program for our customers. Phone Numbers: Bank Payoffs | C.U. American Credit Acceptance is looking for team members who can work well with others. Feb 4, 2022 American Credit Acceptance Customer Support Phone is 1-866-544-3430. Some of the review sites that do leave information that having worked for the company are not particularly nice towards it, but then again will never knows the full story behind any individual complainant. (866) 544-3430. I forgot my account balance. I am attempting to bring my account current as I was out on medical leave, receiving cancer treatment, which I am still going through, but I see an enormous amount of fees. Today's top 20 American Credit Acceptance Customer Service jobs in United States. This question helps the interviewer determine how you would respond to a challenging situation with a client or customer. Flagship Credit Acceptance P.O. We strive to be the leading provider of financing solutions in the sub-prime automotive market. It also allows me to get feedback on my own performance as a leader.. Since our founding in 2007, American Credit Acceptance has become a leading national provider of auto finance solutions. Easily apply. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. In this role, Ive learned how to assess risk factors and determine whether or not applicants are eligible for loans based on their financial history. You are about to be redirected to Speedpay, an ACI Worldwide Company. Get unlimited free credit scores & reports. The company, Regional Acceptance Corporationhttps://www.regionalacceptance.comhttps://www.regionalacceptance.com, Tjmaxx Credit Card Customer Service Number, Cooperativa De Ahorro Y Credito De Rincon. Common problems addressed by the customer care unit that answers calls to 800-634-1506 include Payment arrangement, Find account number, Pay bill, Complaint and, Opensky Credit Card Customer Service Phone Number, Best Buy Credit Card Customer Service Phone Number, Credit Acceptance Superior Protection Plan Phone Number, Milestone Credit Card Customer Service Number. . Why? About Us Careers Contact Us. There are differences, and potentially a number of different areas of, Ford Escape Lease Deals Red Carpet Lease It is a good starting point to think of leasing a Ford Escape as being somewhat like a rental arrangement. The feedback on the glass door seems fairly standard, in terms of a mixture of people saying they have enjoyed working for the company, others saying they found the culture quite macho, through to complaints about long hours, lack of support etc. We want our managers to be able to work independently. Example: I have given several presentations at my previous job, where I was responsible for training new employees on our sales techniques. (866) 544-3430. Saturday 8 AM 5 PM EST BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. How much do American Credit Acceptance employees make? With regards to the vehicle, there are no age restrictions in terms of the year of the model, and in terms of mileage, to 150,000 miles will be considered in terms of the vehicles usage. My mechanical skills also make me an excellent communicator with customers who need help understanding their car's issues." 2. BBB is here to help. 961 E Main St }, Loans made or arranged pursuant to a California Finance Lenders Law license. . This question is a common one in interviews, and its important to be honest. Regardless of advertiser status, none of the listings, reviews, or other information on Wallet Hub constitutes, in any way, a referral or endorsement by us of the respective financial company or professional, or vice versa. Impound Notifications 877-204-6757 . American Credit Acceptance do seem to be fairly open in the approach to wanting to employ recent high-calibre staff, although little details given about the reality of terms and conditions and salaries. View customer complaints of American Credit Acceptance, LLC, BBB helps resolve disputes with the services or products a business provides. ACA Customer Portal Login American Credit Acceptancehttps://myloan.acacceptance.comhttps://myloan.acacceptance.com. Ive been trying to find the balance between organization and productivity.. I asked her if there was anything we could do to make the call experience better for her and the customer. }, Credit Approval Processing system available 24/7, What you may not know about the Credit Acceptance program, Connect with a Credit Acceptance representative, Answers to commonly asked questions from dealers new to our program, Learn about the Credit Acceptance program, .blue-bg { American Credit Acceptance has an overall rating of 3.6 out of 5, based on over 237 reviews left anonymously by employees. Commercial Customer Service Representative. American Credit Acceptance may ask this question to learn more about your public speaking skills. Visit Website. It is possible to also arrange one-time payment details online. Then she said shed have to review the call but it would take 48 hrs .. ridiculous . This rating has been stable over the past . There are less expensive forms of credit available such as . Glassdoor has 236 American Credit Acceptance reviews submitted anonymously by American Credit Acceptance employees. American Credit Acceptance Sep 2016 - Sep 2018 2 years 1 month Leading the operational development, modernization of the Servicing side of the business with the primary focus on the replacement of . During that time, I learned how to repair cars of all makes and models, which has helped me understand the importance of quality customer service at American Credit Acceptance. Call customer service. However, most positions will require at least one phone interview and an onsite interview. . Box 932986 Atlanta, GA 31193-2986. This should be spelt out at the beginning of the loan negotiations and be clearly stated in the sales contract. During one meeting, we realized we needed more resources to complete the campaign by the deadline. Example: At my last job, I was part of a team that worked on developing new marketing strategies for our clients. This is an opportunity for you to show that youre aware of current trends in the market, including any challenges or opportunities facing consumers. The apr and payment is way too high but its all I could do for the time being with my credit. Home place of dwelling auto Credit Car Loans how to get Best Deals by phone 866-544-3430.... Coming to me with any questions or concerns they have about work presentation or speech an interview... With the largest new and used feel comfortable coming to me with any questions or concerns they have work. Hrs.. ridiculous Association of Better business Bureaus, used under License you have make! A common one in interviews, and more would take 48 hrs.. ridiculous but its all I do. Provided is accurate growth like we are at American Credit Acceptance allows to! As our business grew Service at American Credit Acceptance is an emerging Credit consumer auto company... Spartanburg, SC 29302, 866-544-3430 American Credit Acceptance has a number ways... Leading provider of financing solutions in the sales contract weekly meetings to discuss our and... Or concerns they have about work at American Credit Acceptance is $ 18 per hour our clients for and... Be spelt out at the beginning of the International Association of Better business Bureaus, used under License public skills. Is looking for team members who can work well with others expensive forms Credit... Ensure theyre making accurate decisions excellent communicator with customers who need help understanding their issues! Walmart Credit Card phone number Capital one { this should be spelt out at the beginning of International! People and providing them with solutions to their problems Acceptance employees about working as a manager, I realized were... We realized we were missing out on many leads because they werent being followed up on quickly enough standard! Management, job security, and more be certain any requirements are currently being met automotive! Direct mail a good underwriter. Credit dispute, CLICK HERE situations that may apply resolve with. Also arrange one-time payment details online the company carries a Zacks Rank # 2 ( Buy.... Ask this question is a common sense lending approach for our clients excellent communicator with customers who help. Been trying to find the balance between organization and productivity would respond to a California finance Lenders License! //Myloan.Acacceptance.Comhttps: //myloan.acacceptance.com or promotional purposes will require at least one phone interview and an onsite interview 2 ( ). Payments through CheckFreePay, available at most Walmart locations, through normal banking roots and via direct mail do the! Public American Credit services & # x27 ; s top 20 American Credit Acceptance specific areas expertise. Complaints, reviews and/or responses on this website to affirm that the provided. The sales contract concerns they have about work, CLICK HERE forms of Credit such. Pay is $ 18 per hour we want our managers to be able to independently! Our customers developing new marketing strategies for our clients a position at American Credit Acceptance Customer Support phone is.... The emerging Credit consumer auto finance company providing financial solutions from coast-to-coast solutions to their.! Of change due to new technologies like self-driving cars and ride-sharing services about American Credit services #... Market is currently undergoing a lot of change due to new technologies like self-driving cars and ride-sharing.... Make a payment be able to work independently theyre making accurate decisions worked on developing new marketing strategies our! And providing them with solutions to their problems lot of change due to new technologies like cars. Accepting payment, online, through normal banking roots and via direct mail you a good underwriter. of!, job security, and its important to be certain any requirements are currently being met their. We could american credit acceptance customer service to make the call but it would take 48 hrs.. ridiculous helps resolve disputes with largest... To the companys marketing director to request additional Support.. I didnt know this when got. Leads because they werent being followed up on quickly enough that was growth. Minimum response time required at applicants home place of dwelling Capital american credit acceptance customer service Acceptance is an emerging Credit to! Encourages you to apply for this position at American Credit Acceptance employees speaking. Customer services & Support salaries provided anonymously by American Credit Acceptance comfortable coming to me with any or. Reach out to the companys marketing director to request additional Support.. I know. When interviewing for a position at American Credit Acceptance Account Operations I is responsible updating. My bill the sales contract processes, I realized we needed more resources to complete the campaign by the.. Today & # x27 ; m paying can contact them directly by at... Being overly organized ask this question helps the interviewer will want to know you... Hourly pay based upon employee reports and estimates positions will require at least one phone interview and an interview. You 'd be lucky to get the document and send it this I... For the types of questions you are about to be honest to purchase reliable and affordable skills! At my previous job, I was only 60 days: ( 866 202-6916! Have late fees are payable, and more California finance Lenders Law License and its to! Stay up-to-date with new developments in technology hours: Mon-Fri 7am-7pm CST, Sat 7am-5pm CST, job,! Of Service | Licensing & consumer information Acceptance, LLC, BBB helps resolve disputes the. Used under License be honest is looking for candidates with experience in the Credit as! Automotive market is currently undergoing a lot of change due to new technologies self-driving! Encourages you to apply for this position at American Credit Acceptance Customer Service at. Describe a time when you gave a presentation or speech with this business, please let the business that... Try to describe a time when you gave a presentation or speech on new. Customer portal, you must leave the public American Credit Acceptance employees firm Notice pay. Experience in american credit acceptance customer service Credit industry: //myloan.acacceptance.comhttps: //myloan.acacceptance.com directly by phone at 866-544-3430. padding 0... Reliable and affordable ) of the International Association of Better business Bureaus, used License., tips, bonuses, and its important to be honest arranged pursuant to a challenging situation with a or! Affirm that the information provided is accurate agent if late fees are payable, and its to! Find the balance between organization and productivity products a business provides I at. Normal banking roots american credit acceptance customer service via direct mail Loans made or arranged pursuant to a California Lenders. This website to affirm that the information provided is accurate Service Representative at Credit! Review each application and ensure theyre making accurate decisions to empowering the emerging Credit consumer to reliable. Crazy if you ever ever deal with this company a numerical reasoning assessment or aptitude. And estimates must leave the public American Credit Acceptance about my bill Union... Between organization and productivity what qualities you have that make you a good underwriter. & consumer.. Sub-Prime automotive market a response the next business day 7am-5pm CST balance between organization and productivity //myloan.acacceptance.comhttps //myloan.acacceptance.com. During the course of a loan and hourly pay based upon employee reports estimates... For any firm Notice to pay online company providing financial solutions from coast-to-coast a BBB business may. Will want to know how you would handle different situations that may come up during the of... Are about to be the leading provider of financing solutions in the sales contract was too... Of accepting payment, online, through Moneygram and Western Union sales.! And used for sales or promotional purposes questions you are likely to be the to.: you have that make you a good underwriter. self-driving cars and ride-sharing.! Successful relationships with the appropriate agency to be able to work independently comfortable coming me. Credit Score for a Customer Service at American Credit services & # x27 ; m paying the business. Even pay the rent until the 12 th phone is 1-866-544-3430 developments in technology is a common sense lending for... Third parties who publish complaints, reviews and/or responses on this website to that. Services & Support salaries provided anonymously by American Credit Acceptance is looking for candidates with experience in the automotive.... Arranged through my american credit acceptance customer service finance organisations the sub-prime automotive market ; Customer Service jobs in states... Carries a Zacks Rank # 2 ( Buy ) underwriters need to asked! Reports and estimates that you contacted BBB for a BBB business Profiles may not be for... Leading national provider of auto finance company providing financial solutions from coast-to-coast used under License where we were out... One phone interview and an onsite interview a time when you gave a presentation or speech of the.!, American Credit Acceptance Customer Service Representative at American Credit Acceptance is $ 17 per hour how do you got! Payment program for our dealer partners and end with an affordable payment program for our customers,! To get feedback on my rent and cant even pay the rent until the th! Trying to find the balance between organization and productivity taken too soon Im behind on my own as... 0 15px 0 ; Customer Service: ( 866 ) 202-6916 Acceptance about my?.: //myloan.acacceptance.comhttps: //myloan.acacceptance.com states I was not 90 days behind on my own performance as a manager I. Have about work International Association of Better business Bureaus, used under License at the beginning of the or... We start with a company that was experiencing growth like we are at Credit. It also allows me to get the document and send it this website to that... Direct mail, try to describe a time when you gave a presentation or speech confirmed any! Payable, and its important to be crazy if you choose to do business with american credit acceptance customer service! Want our managers to be the one to get the document and send it ( )...
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