To facilitate a seamless process and a timely refund, please follow the return instructions below: 1. Gucci Authenticity Tag is a new service available exclusively on selected items from the latest collections that cannot be added or removed from products. Once confirmed, items are marked with a . Our product care and repair services start with an initial evaluation of the items conditions. 0 items in your cart. Items purchased at a Gucci store, Gucci outlet store or other retailer or distributor cannot be returned to Gucci.com. For watch repairs, please also include your watch warranty card. items ; More benefits available! Made to orders are considered final sale and cannot be cancelled, modified or returned. You must use the Gucci App downloaded on your smartphone to scan your product and access the Gucci Authenticity Tag section. A Gucci Client Advisor is available to walk you through our safety measures and answer any questions you may have. In this article we will make a thorough comparison of these two luxury fashion houses . 25000. At Gucci, the health and well-being of our clients, teams and communities is our top priority and our guiding principles are distance, respect and protect. Stop wondering if your Gucci bag or Prada sunglasses are REAL. You may always return an item or cancel your Back-Order based on our Online Return Policy, and you will only be charged at the time of shipment. $25. Please find our country specific shipping information, At checkout, select the monthly payments tab in the payment section, Confirm your billing information and order details, You will then be prompted by an Affirm pop-up to sign in or create an account with Affirm, Once your application is completed and if you are approved for a loan through Affirm, your order will be confirmed, processed and shipped. This service allows a group to easily contribute to a team gift and send a gift together or an individual can send the gift solo. A detailed repair request, including the type of repair needed, Your contact information, including name, postal address, phone number and an email address. hoopsie. Counterfeit Gucci products are replicas or imitations of authentic Gucci products that are aimed at misleading consumers and can be of poor quality, lacking the details and the craftsmanship which characterize authentic Gucci goods and can sometimes be marked at higher prices. For lingerie products, the underwear protection, when provided, must also be intact. Accidentally purchase a counterfeit item? Gucci provides after sales services for products purchased from Gucci.com, Gucci stores and authorized Gucci retailers. AN AUTHENTIC GUCCI EXPERIENCE. All merchandise - including Gucci Beauty - that has been worn, used, altered or damaged will not be accepted. You can create a Gucci.com account here where you can track the status of your order and access your order details. Will you be able to tell if these Gucci Sunglasses a. In this course, you will: Learn the 5 essential identifiers to review while authenticating your handbag; Learn high-level brand history and development of the brand; Learn how to spot a fake Gucci handbag by looking at 5 photos; Pass theoretical and practical tests to transform knowledge into skills. Our Client Advisors are available Monday through Saturday, 9:00AM - 12:00AM (EST) and Sunday, 9:00AM - 10:00PM (EST), excluding holidays. An email with instructions to reset your password has been sent to, Please enter your name and birth date to find your account, Gucci Osteria Beverly Hills da Massimo Bottura. To facilitate your return, please bring a printed version of the digital invoice you received in your shipment confirmation email. They have a vast variety of high-fashion and streetwear pieces, from suits to . Orders containing fragrances and Dcor products may be delivered only within the continental U.S. and cannot be delivered to Alaska, Hawaii or Puerto Rico. If you wish to mail in your Gucci Watch for repair, please follow below instructions for timepiece repairs. Once the target amount has been reached, the gift recipient will receive an email with a link to the 4Gift platform on the selected date and time. All returns shipped using the prepaid shipping label are complimentary.6. Box Data Code. We strive to offer one of the quickest turnaround times for any online service and take it a . Customers are responsible for shipping costs to the US address. Please refer to our timepiece warranty. In the app, there is a selection of over 50 audio sessions for meditation, sleep, focus, energy boosts, and more. Three-month payment plans are available for purchases under $750. Pre-orders and back-orders that have not yet shipped can be cancelled by contacting us. Show them the bag. We authenticate Gucci bags from different eras, from modern (Marmont) to vintage (Gucci Plus, Accessory Collection). We offer a 30 day return/exchange window in-store or by contacting. Pack the item(s) you wish to return in the original packaging.3. Gift items purchased on Gucci.com may be returned. You can find all of your scores inside the free Gucci x Oura app for iOS and Android. Complete warranty information on Gucci watches is available by clicking. Here is how. a few simple steps, get it authenticated today. Your gift will support our talented students, regardless of circumstance, to have the opportunity to develop their intellectual and cultural horizons. For sizeable items, such as ready-to-wear, the gift recipient will have the opportunity to select their preferred size. Monogrammed and Made to Order items are final sale. *Please note, our Premium Watch selection is available in selected stores and the High Watchmaking Collections are exclusively available at dedicated events. Orders purchased through Amazon Pay may be returned by mail to the warehouse or in-person at a Gucci store. Please enter the email address you registered with, and we will send you a link to reset your password. You can deactivate your Gucci Authenticity Tag anytime atanyGucci store. By entering your email address below, you consent to receiving our newsletter with access to our latest collections, events and initiatives. Shipping costs will not be subject to refund. Learn how to authenticate Gucci at no cost. Includes an Authentic or Counterfeit determination. The flaws are easy to spot on leather. For more information visit equilibrium.gucci.com and discover Guccis Instagram dedicated to social and environmental sustainability at instagram.com/GucciEquilibrium. Step 3: Check the Stitching. Once led by Tom Ford, the fashion house is currently headed by Alessandro Michele, a newer face to the fashion scene known for his . Be advised that changing your location while shopping will remove all the contents from your shopping bag. In a few simple steps, get it authenticated today! Should I purchase my usual Gucci ring size? This chic case is finely crafted of brown on beige Gucci GG monogram coated canvas. Observe the tiger head and the stitching on the flap. The value of each brand has increased more than 20% if compared to 2019, which currently make them the most recognizable and preferred brands in the apparel sector. Refunds will be issued in the same form as original payment. Any original shipping charges incurred at the time of purchase are non-refundable. Estimated time frames are indicated on the product detail page and may take several weeks, potentially arriving sooner or later than estimated. Three- and six-month payment plans are available based on your purchase. Adopting a holistic worldview, we are committed to reducing our environmental impact and helping to protect nature by developing eco-friendly sourcing solutions, low-impact materials, ways of manufacturing and circular innovations, while supporting peoples rights and championing inclusivity and respect. Orders purchased through Affirm may be returned by mail to the warehouse or in-person at a Gucci store. Upon resuming normal store business hours an in-store Client Advisor will assist you in processing your return. All orders are subject to our Online Return Policy. Alternatively, contact us via phone or chat. Streamline your shopping experience by saving time at checkout by adding your shipping and payment details in one place and simply log in to track your order. Once the request has been approved, your prepaid shipping label will be emailed to you or will be available for download in your MY GUCCI account. Refunds will be credited back to the original form of payment. The video call length will vary depending on how many items you would like the Gucci Client Advisor to show you. We suggest you return the item you wish to exchange for a refund in accordance with our Online Return Policy and place a new order on Gucci.com or with one of our Client Advisors. Gucci cannot be held responsible for any unanticipated delivery delays beyond Guccis control. When you a create a group or individual gift through the 4Gift platform, sales tax will be estimated at 12%. If a down payment was charged, it will be refunded once the return has been received and processed at the warehouse. Gucci provides a two-year international warranty for all watches purchased from Gucci.com, Gucci stores and authorized Gucci retailers. Please allow 3-4 business days for your order to be delivered. Embossed items will ship through Premium Express. Gifts can be planned up to 30 days in advance and group gifters will have the opportunity to add their contributions up until the selected time. Once we have verified your card details and received credit authorization, we will prepare your order for shipping and charge the full amount. GUCCI and Kering Group are committed to preserving and protecting biodiversity and the ecosystem functions and respecting animal welfare. Gucci purses have always been in style, but with so many new fast-fashion sources online, people can avoid going to the Gucci store and easily order look-alike bags straight to their doorstep. In line with our mission of responsible shopping, we are constantly searching to find more sustainable materials and manufacturing processes to develop products that have a lower impact on the environment, while still upholding our commitment to superior craftsmanship and quality. Gucci is committed to implementing a culture of sustainability, with a responsible attitude towards the people and environment that make up our community. Please Contact Us for more information. Are you scanning in the right spot? Once received in the warehouse, returns will be processed within 7-10 business days. In a few simple steps, get it authenticated today! You can find this 10-13 digit number on the semi-rectangular leather tab located inside of Gucci bags, usually near the interior zipped pocket. Many modern Gucci bags also have . You can subscribe by creating and logging into your account and selecting to receive Gucci emails under Account Settings. Authenticity Cards, Certificates and Written Statements We do it all. Gucci Equilibrium unifies the principles we uphold and the actions we pursue to treat our world and each other better, for our collective future. Items purchased through PayPal, Amazon Pay, 4Gift and Affirm will be accepted in-store, packaged and shipped on your behalf to the warehouse for processing. The locations are listed by state so you may find the location that is closest to you. For QR code returns, bring your package to a FedEx location and a team member will print your label using the QR code.5. View ratings trends. Currently the Amazon Pay payment option is not available in Gucci stores or outlet locations. If a representative is collecting the order on your behalf, they must bring: -Purchaser's government issued photo identification, -Representative's governmentissued photo identification, -Confirmation email (printed or on mobile device), -Letter of authorization signed by you (downloadable here). Pre-Order items are products from the most recent collection that can be reserved in advance within a limited timeframe. Custom Made to Order and personalized items are also available. Getting to know the brand and ensuring its authenticity through a site like Real Authentication is the best way to protect yourself from falling prey to fraud. If the final total is less than the estimated amount, each contributor will receive a prorated refund of the excess sales tax paid. Download or open the Gucci App and access the Gucci Tag section, Scan your product by placing your smartphone on the back side of your item, Access the authenticity page and enjoy your Gucci product, For more information on the processing of personal data about these services,you can consult the dedicated Privacy Policy available at tagpolicy.gucci.com, 2016 - 2020 Guccio Gucci S.p.A. - All rights reserved. Simply choose the designer, product category and size you already own, the tool will suggest a recommendation based on your information. Read more on. To reach our online Client Advisors by email, click "email us" to provide details and your contact information. Gucci started producing serial number tags after the 1990s; Since 2016 Gucci has started producing QR scanning facilities to check the originality of the product instantly. All you have to do is send us good-quality pictures of your Gucci Soho bag . For full terms and conditions applicable to corporate gifts, please Contact Us. We have guides and information to help clients get the most from the 100% online service, but need their assistance to service them the best way possible. Uncoated to be fully recyclable, all packaging has been designed with a green color that decreases the use of inks and is crafted through FSC-certified paper and cardboard from sustainably managed forest sources.We have optimized our e-commerce packaging by eliminating the plastic in the shipment of our products in favor of paper from sustainably managed forest sources and we have redesigned the boxes for easier reuse. Once your item(s) have shipped you will receive a confirmation email where you will find a link to track your order. If you notice any breaks or that the stitches are uneven, or the threading or fraying have gaps, then it's very likely the bag is a fake. Made to Order items and personalized items require full payment at the time the order is placed. If you are not feeling well, please contact us at 1.877.482.2499, and we will work with you to coordinate a delivery of your item or time to pick up your purchase at a later date. Rates from 0-30% APR. Any remaining plastic components come from recycled sources. Gucci purchases its gold through the Kering Responsible Gold Framework, an innovative way to source responsible and ethical gold, and is also a member of the Responsible Jewellery Council (RJC), whose mission is to promote responsible, ethical, social and environmental best practices throughout the gold, platinum and diamond supply chains. Mercari Authenticate is a feature that allows you to evaluate the authenticity of certain luxury items. For more information or assistance, please Contact Us. Gucci collects the Simplified Sellers Use Tax on taxable transactions delivered to Alabama and the tax will be remitted on the Clients behalf to the Alabama Department of Revenue. If you already requested a repair at one of our authorized locations or stores your repair service will be on hold, then once our stores have fully reopened to welcome our customers, we will continue the repair service. Order delivery updates and return management. This will be a phased approach since some areas of the country are recovering faster than others. If you will be unavailable to sign for your package, Contact Us and a Client Advisor will arrange to have your order held at a nearby FedEx location for pickup. Made to Order items include furniture from the Dcor collection, such as chairs, stools and paneled screens. In this context, through our product care and repair services, our aim is to extend a products life so you can enjoy your item again and again. The Gucci x Oura Ring includes a lifetime membership and it will continue you as long as you keep the same active Oura account. Gucci is seen as one of the most famous, successful, and easily recognizable fashion brands in the world. Add a custom finish to select bracelets and rings with in-store engraving. Amazon Pay allows you to complete your purchase by using the information stored in your Amazon account. Subscribe to receive Gucci emails with the latest collection launches, news and more. Order delivery updates and return management. Gucci products are crafted with the highest quality materials, design and workmanship. Corporate gifts must be returned exclusively to Gucci.com. To bill an order to your APO/FPO address, please, Items purchased from the U.S. Gucci website may only be shipped within the continental U.S. and to Alaska, Hawaii and Puerto Rico. Gucci Monograms. Authenticity Cards, Certificates, and Written Statements We do it all. Overview. Authenticate 4 U (UK) Email Evaluation - 5 / $7.50 / 7.00. The results will also come with a report on why we believe your . Can I use Amazon Pay in Gucci stores or outlets? link. By simply placing your phone near the product, you will immediately access the digital world of Gucci. Gucci Women's 3-Pc Bamboo Eau de Parfum Spring Gift Set. If it is not collected within this period, your order will be cancelled and a refund will be issued. This is an authentic GUCCI GG Supreme Monogram Ophidia iPhone 13 Pro Max Phone Case in Brown. Having a My Gucci account will give you access to: Use the Gucci App to find and follow your order. Guccis program account number is SSU-R010266493. Safety measures have been put into place such as regular cleaning of the workspace, providing face masks and gloves to all employees, availability of hand sanitizer and disinfectant supplies, and store sanitation and personal hygiene protocols. Other than complying with the Kering Groups Standards for Raw Materials and Manufacturing, Gucci prioritizes the use of recycled plastic and bioplastics for its products. Verify the authenticity of new & used luxury goods with our world-renowned brand experts. Amazon Pay may not be used to purchase Made to Order, DIY or Personalized items. No, there is a virtual ring sizing tool on the product page you should use to determine your size. Certain items such as jewelry, watches, sunglasses and ready-to-wear are shipped with a return tag attached. For questions or assistance regarding your order, please contact Gucci Client Services. Free shipping. If your gift is canceled or the target amount is not reached by the notification date, all contributors will be refunded. Gucci. Please ship your timepiece repair any one of our 4 Service Centers in the US depending on your geographic location: You may find a list of all authorized retailers by finding the location closest to you. Order delivery updates and return management. Items may not be returned to or exchanged at Gucci outlet stores, department stores or other wholesale distributors. An adult signature will be required upon delivery. Orders containing fragrances and dcor products may be delivered only within the continental U.S. and cannot be delivered to Alaska, Hawaii or Puerto Rico. How does Posh Authenticate work? Complete warranty information on Gucci watches is available here. If you need help with the authentication of your Gucci "GG" belt, we've got you covered. Through Affirm, you may pay for most items on Gucci.com on a month-to-month basis, excluding Pre-Order, DIY, Made to Order or personalized items. These items will ship through Premium Express once they become available. miami heat virtual seating, Do is send us good-quality pictures of your scores inside the free x. Includes a lifetime membership and it will continue you as long as you keep the active... Not collected within this period, your order details / $ 7.50 / 7.00 and Written Statements do! To: use the Gucci Client Advisor to show you respecting animal welfare, regardless of circumstance, to the! Sizeable items, such as jewelry, watches, sunglasses and ready-to-wear shipped. Returns shipped using the QR code.5 your card details and your contact information stop wondering your! It all Collections are exclusively available at dedicated events gift through the 4Gift platform, tax. Famous, successful, and Written Statements we do it all pieces, from suits.. 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