Visit our returns portal - https://superdry.returns.international. <> Save with these Superdry Promotional Codes and Coupons UK verified on ANSA, such as 10% Superdry discount code. Free shipping for many products! Unfortunately, this is not something that Superdry guarantees outrightly. Enter your full order number, including any text, in the designated box (e.g. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. Refunds will be processed to the original payment card. ;jClk)( Mao^caI0ha} Again, you have different options: Please notice that no matter the case, you need to bring the valid receipt of the order with you. Discover the latest trends in menswear & womenswear at Superdry US. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Help you enjoy free trials without commitment, You bought the wrong item or changed your mind after receiving it, if Superdry delayed your purchase, and you don't need it anymore. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. Does Big Lots Take EBT Cards? Our registered office is Unit 60, The Runnings, Cheltenham, Gloucestershire GL51 9NW. We do not allow returns, exchanges or refunds on sale items. 2. Our registered VAT number is GB974823775. By clicking on one of the below buttons, I subscribe to the newsletter. At Superdry, all the items are covered for 12 months if there are any manufacturing defaults, I can be returned. Fill out the necessary information and start your returns. A return request should be raised via email, through your account or in-stores prior to the return. For further information regarding whether returns are free for your region, please click here. Fill in the return label and other required documents before you return the product; Ship your Superdry item properly. A return request should be raised via email, through your account or in-stores prior to the return. endobj For further information regarding whether returns are free for your region, please click here. . No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. The refunds will take at least 10 days to process in your account. Superdry will only refund you using your original payment mode. Find the Chargeback Instantly product on DoNotPay. Save my name, email, and website in this browser for the next time I comment. At Superdry, we believe in adventure and discovery, in going to the source, in working with the best artisans to create beautifully crafted pieces that stand the test of time and leave a positive environmental legacy . If you return a product within 28 days of purchase date, you can exchange your product or get a gift voucher. In respect of merchandise purchased using a gift voucher, the refund will be done in the form of a gift voucher. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. They will give you a return confirmation through email within 3 business days.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Superdry holiday return policy accepts Christmas returns. This means that: you may inspect and try on the goods. We're best suited to help you complete it within the shortest time possible. Can I return a faulty item at Superdry? For casual clothing with urban appeal, shop sweatshirts, T-shirts, jackets and essential denim from Superdry. SUPERDRY_12345678). What are the Criteria for Superdry Return Policy? 3. 1.95. You probably have one of these proofs to make returns. Without these details we won't be able to take the action you require. So you may still have to repair or replace goods if a customers warranty or guarantee has run out. Items should be returned in their original packaging with any enclosed documentation. Superdry follows a '30 day no questions' asked return policy online. . If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. City, State/Province, Zip or City & Country Submit a search. I_`xulywI{e_q8PEN;r$x> nL%3r#7iX'{yZK}!uFHVir{a* 4lW1 g`o50W^"tgm%j7}Q*p7E1SGxOGeYV)Hg[+qhlS~Nmb euRwxbFW C It will take 7-10 business days for Superdry to process your refund. A refund will be presented in the original method of tender, provided that all criteria in this policy are met. top 20 stores with the best return policies. Ends 4 Days 08:18:51. A customer has the same right to free repairs or a replacement regardless of whether they have a warranty or guarantee or not. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. The vintage return policy applies to vintage items which are in stock. For safety reasons cash refunds may take up to 7-14 business days from date of processing (depending on your bank). According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. Please note due to hygiene reasons, we are unable to accept any returns or offer any refunds on underwear, swimwear and cosmetics. All you have to do is follow the steps provided below, and we'll help you receive the refund you deserve. when you have to offer refunds and accept returns. It might take 5-10 business days to have the refund credited into your account. Return to Nav. Don't worry if you don't have a printer; print in store options are available! We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Please ensure that you log a return for the promotional gift to ensure that your return is processed without delay. They do not cost charge for the purchase you wish to return. This could be a sales receipt or other evidence such as a bank statement or packaging. Yes, Superdry provides free returns. . Proof can be an original invoice, email confirmation, billing receipt or a copy of a bank statement. Ensure that the product is in good condition and will return it within twenty-eight days, Mention the reason why you need the Superdry refund, Mention the order number and order status of your item, Return the product through the used proper mailing, Carry down the customs declaration procedure accordingly, Pay all the custom levied applicable charges, Follow all points carefully to return your international item, Return the Superdry item within twenty-eight days, Ensure that the item is in its original condition, Follow all the return Superdry return policies, Mention why you want to return the product, Mention the status of your product and the tracking order, Complete all procedures mentioned in the return form. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. T: 0870 889 3102 These include cosmetics, fragrances, swimwear, and underwear. The 30-Day Return Policy is applicable to all products sold on Superdry.com. I5*[ You may also return items to official Superdry stores in the country of purchase. If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. Buy One Get One Reduced Promotion: In case you return both products, you will get a full refund. SUPERDRY_12345678). As it is usual, the Superdry return policy also mentions some of the products that cant be returned. There are certain exclusions that you have to keep in mind. Our approach to integrating environmental consideration into our core business operations, decision making and evaluation procedures. As long as the policy requirements, the defective pieces are not acceptable in-store or even online. Superdry Plc Unit 60 The Runnings Cheltenham Gloucestershire GL51 9NW. Visit our returns portal - https://superdry.returns.international. We respect your privacy and use tracking simply to improve your experience - Read more. A customer is only eligible to return within 28 days of purchase. Dont worry we wont send you spam or share your email address with anyone. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Returns can take up to 10 working days to process from the date they arrive at our warehouse. They will allow an exchange for an item if the size, color, or quantity is an issue. No cash refunds The best thing you can do is to check Superdry return policy before you actually make the purchase. Proof of purchase required. After inspection we will confirm if the merchandise is in acceptable condition or not. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Returns can take up to 10 working days to process from the date they arrive at our warehouse. Please take your order confirmation email with you and ensure your items are in its original condition and packaging (including tags attached). You can find your closest Superdry store by clicking here. Superdry: Authentic Premium Style \| Men's & Women's Clothing They have another 14 days to return the goods once theyve told you. Please return your item(s) to us using our online Returns Portal. Customers have up to 6 years to make a claim for an item theyve bought from you (5 years in Scotland). We use some essential cookies to make this website work. Print your returns label and attach it to the parcel. Purchases made online or in an official Superdry store between October 1st and December 24th 2022 can be returned until January 31st 2023. You can ask the customer for proof that they bought an item from you. If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Restrictions apply, see https://www.superdry.com/terms-and-conditions for full T&Cs. Enter your full order number, including any text, in the designated box (e.g. Sit back and relax while we do the work. a free delivery in the UK mainland, plus the usual free returns. Here are four common reasons why you would want a Superdry refund: Superdry expects its customers to return items within twenty-eight days from the date of the purchase.
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